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Why Free Food Hurts Your Tips
After a lack of posts last week, I am going to kick off this week strong by addressing one of the most common misconceptions of rookie servers and bartenders. Time and time again new employees in the...
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Introducing Waiters Today
I’ve been following Waiters Today for a while. I thought their approach was very innovative. They are attempting to build a true social networking site for servers. This site contains blogs,...
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The Writer’s Dilemma
I gave into exhaustion last night and went to sleep when the clock still read PM. This in turn had me awake earlier than normal. I grabbed my laptop and started writing before the coffee kicked in....
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What Are The Expectations Of Fine Dining Service?
I wonder if this is what he is thinking about. I was watching a restaurant review show recently where they discussed a Kansas City Steakhouse that I have written about a great deal lately. One of the...
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Server Training For Intelligent Servers
I am continuing preview week with a peek at the upcoming focus on server training and more specifically server training manuals. I recently created, narrated, and released a video discussing my...
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Top 10 Factors To Consider About A Restaurant Serving Job
A restaurant for tall people If we are going to be honest with ourselves, not ever restaurant server is cut out for every restaurant serving job. There is a dance that has to be done to find the right...
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Why I Won’t Eat At Darden Restaurants
I promised a very important post on Friday and today I am delivering with my thoughts on the disappointing leadership displayed by Darden Restaurants. Their recent decision to publicly announce...
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The Challenge of Server Health Insurance
Last week’s post about Darden and restaurant server health insurance led to many interesting conversations this week. In perusing different sites the article was shared on, I noticed a strong...
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The Truth Behind The Fake 20/20 Restaurant Hit Piece
There are no shortages of posts on this network calling out hit pieces on restaurants, but last week’s 20/20 episode set a new low. They used an expert who hasn’t worked in the industry since the 90’s...
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A New IRS Ruling Regarding Automatic Gratuities Takes Effect 1/1/13
The IRS issued a ruling last year that went into effect January 1st regarding taxes paid on automatic gratuities added to the bill of large parties. The ruling states that these gratuities are not...
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Introducing Best Restaurant Blogs
Best Restaurant Blogs is the newest addition to The Hospitality Formula Network. This site differs from all of the other sites in the network in a few important ways. The biggest difference is that...
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The IRS Did Not Ban Automatic Gratuities
The media has been frantically reporting the 2014 IRS ban on automatic gratuities in restaurants with the start of 2014. I have been quoted in articles in newspapers around the country on this...
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